For a first-time international buyer, sourcing a display module from a China-based factory involves a handful of practical mechanics that rarely get explained clearly — not because they're complicated, but because experienced buyers take them for granted and nobody writes them down for the next person.

Incoterms: who's responsible for what, and when

The three terms you'll encounter most often in display sourcing:

Term What it means Who arranges shipping When risk transfers to you
EXW (Ex Works) You collect from the factory You (or your freight forwarder) At the factory door
FOB (Free on Board) Supplier delivers to the port, loads it You, from the port onward Once loaded on the vessel
DDP (Delivered Duty Paid) Supplier handles everything, including customs Supplier At your delivery address

For a first order, DDP is usually the simplest — the quoted price includes shipping and duties, and you're not coordinating freight forwarders or customs brokers yourself. FOB becomes more cost-effective once you have your own freight forwarder relationship and are ordering at volume.

Communication: what to put in writing from the start

  • Confirm specs in writing, not just verbally — a written RFQ with size, resolution, interface, and quantity (see our datasheet reading guide for what to check on the supplier's side) avoids the most common source of mismatched expectations
  • Ask for photos or video at each stage — sample production, pre-shipment inspection — rather than waiting until the box arrives to find out something's wrong
  • Clarify time zones and response expectations upfront — most Chinese suppliers work standard business hours in China Standard Time (UTC+8); knowing this avoids frustration over response delays that are really just normal working-hours differences

Payment terms you'll typically encounter

  • Samples: usually paid in full upfront, sometimes with shipping billed separately
  • Production orders: a common pattern is a deposit (30-50%) before production starts, with the balance due before shipment or upon presentation of shipping documents
  • Established relationships: payment terms often become more flexible after a track record of successful orders

Logistics: air vs sea

Method Speed Cost Best for
Air freight Days Higher per unit Samples, urgent orders, low volume
Sea freight Weeks Lower per unit Production volume orders where lead time allows

For a first production order, budget more lead time than you think you need — customs clearance and last-mile delivery add time beyond the shipping transit itself, and first-time shipments sometimes take longer to clear than established supplier relationships.

What to confirm before your first order

  1. Which Incoterm the quote is based on — don't assume
  2. Whether the quoted lead time includes production only, or production plus shipping
  3. Payment terms and what triggers each payment milestone
  4. Who to contact for quality issues after the shipment arrives, and what the resolution process looks like

Sourcing your first display order from China? Request a quote and we'll walk you through the process step by step.